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Web Sites | Usability Testing

Making Sure the User is in the Driver's Seat

Statistics consistently show that when people don't know how to navigate a Web site, or have trouble finding what they're looking for, they either jump to a competitor's site or they abandon their search all together.

Web surfers usually don't have patience and are unforgiving when it comes to a Web site that doesn't consider usability and accessibility.  More important, a site must sell itself. Nobody is there holding the viewer's hand to help them navigate the site. 

At Userking, we have great respect for usability standards. It is an essential part of our workflow. That is why when we are creating a Web site, we test, re-test, and test again. It is the only way we can be sure that the site will deliver what it is supposed to. Get is touch with us. As our name implies we know who is in charge– the user.

 
   

 

Advantages of Usability Testing:

  • Helps find problems in the early stages of the website development process.
  • Saves redesign costs.
  • Significantly helps reduce in call center inquiries.
  • Increases the likelihood of usage and repeat usage.
  • Helps meet the needs and expectations of users.
  • In the long run, gives user satisfaction and helps the user to come back again and again.
  • Ensures the site is learnable, memorable and error free.

 

Testimonials 

  • "Thanks for delivering a web site that is not only well-designed, but easy to navigate. We are getting raves from our clients!"
    — Iris C., Cleveland, Ohio
  • ”We wanted our site to look more professional then our competitors. Your team really delivered. Keep up the good work.”
    — Michael D., NYC
  • "Through Userking we learned that it's all about the end user."
    — Gayle E., Charlotte, NC

 

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